邮件无疑是职场生活中重要的一个沟通工具,如果你有急事,通过邮件来与一个工作伙伴联系,但是呢,人家却迟迟不给你回复,你是不是会很焦虑?
尽管,你在事后了解到,他休假了,所以根本没有收到你的紧急邮件。你的心里也会留下了一个这位同事不怎么靠谱的印象。
休假无错,但是你说走就走,不设置一下邮件自动回复自然就是你的大问题了。
所以,为了让自己真正的职业化起来,来学习一下如何写一个完美的邮件自动回复吧!
完美回复7要素
1
Include the date of your return.
回复中一定要包含你休假结束,回到工作岗位的时间,这样别人会知道什么时候可以联系你,方便他人安排时间。
2
Let people know of any other individuals they can contact for help in your absence. (Be sure those individuals will be available.)
让大家知道你不在办公室时可以联系你部门中的谁寻求相应的帮助。(当然你也要确保他们这段时间是在公司,并且是有空协助的。)
3
If people typically contact you for a certain type of information or approval, let readers know how they can find the information or get the approval in your absence.
如果是那些涉及到特定信息或批准类的工作时,要让他们知道在你不在的这段期间,怎么可以找到这些信息或得到审批。
4
Remember that anyone who sends you an email will receive your autoreply (unless your software allows you to limit who receives it). Be sure your reply is suitable for senior executives, citizens, customers, patients, coworkers, clients, members, friends, strangers, and others.
你需要记住的一点是,无论是谁发一封电子邮件给你,都会收到你的自动回复(除非你可以限制某人接收不到这个回复)。所以,你要确保你的回复,既适用于高级管理人员,也适用于一般的市民,消费者,患者,同事,客户,会员,朋友,甚至是陌生人等等等等。
5
Since anyone may receive your reply, avoid personal information about where you will be during your absence. Avoid sharing contact information that you do not want everyone to have.
因为大家都会收到你的回复,所以就不要在自动回复中写太多个人的信息,比如休假期间你会在哪儿啊,或是你不想人人都知道的你的联系方式什么的。
6
Proof read your message very carefully — even though you may be rushing out the door to catch a plane. Every reader, including that prestigious client, prospective employer, or huge donor, will read any errors.
不管你有多忙,可能你马上就要冲出门去赶飞机,也拜托好好检查一下这封邮件的细节。因为每个人,不管是极为重要的客户,还是潜在的雇主,亦或是巨额捐赠者们,总是就是那些大人物啊。如果这封邮件有错误,他们可是都会看到的。如果你不想休假回来就被老板炒鱿鱼,还是仔细检查检查吧。
7
During a holiday season, you may want to include a "Happy holidays!" sentiment if it will apply to everyone who receives your reply.
如果是节假日期间,你可以加上一条有人情味的“节日快乐”哦!那些收到回复的人也会感受到这份心意的。
要是还不知道要怎么写,下面相当实用的满分模板们可要好好收好了!什么时候用都让你职业范儿十足!对号入座,挑一款你喜欢的吧!
滴水不漏版
Thank you for your email. I am away from the office and will return on (day, date). If your message requires a reply, I will respond when I return.
— xxxx, please email (name) at (email address).
— xxxx, email (name) at (email address).
— With other urgent issues, please email (name) at (email address) or (phone number).
Best Regards
Signature
非常感谢您的邮件。我现在不在公司,将于(几月几日)回来。如果你发的消息需要回复,我会在我回来时立刻回复您。
1. 相关事宜1,邮件某某某;
2. 相关事宜2,邮件某某某;
3. 其他紧急事件,请邮件某某某,或致电xxx。
祝好!
随时候命版
Thank you for your email. I'm out of the office and will be back at (Date of Return). During this period I will have limited access to my email.
For immediate assistance please contact me on my cell phone at (your cell phone number).
Best Regards,
Your Name
感谢你的邮件。本人现休假不在办公室,将于(某月某日)归来。这段时间可能无法查看邮件。如有紧急事宜请给我致电(电话号)。
向您问好!
你的大名
简洁明了版
Thank you for your message. I will be out of the office from (Starting date) until (End date). If you need immediate assistance please contact (Contact Person).
Kind Regards,
Your Name
感谢邮件。某日到某日,我休假不在办公室,如果您需要帮助请联系(某某)。
非常感谢!
签名